Ecommerce is a rapidly growing industry. It has reshaped the shopping experience forever and introduced smart innovations. With the adoption of the latest technologies such as hybrid cloud and IoT, the ecommerce industry has improved the user experience and met rising user expectations.
As per the reports, the pandemic helped drive e-commerce sales up 97% in its last quarter. Target set a sales record as its same-day fulfillment services grew 273% in the quarter.
This pandemic has driven the E-commerce industry 5 years ago, and to meet with the latest demands, new methods and smarter and agile automation based ways have been introduced by the experts. In order to leverage all the benefits of the online retail partner with a E-commerce development company.
Many changes have been witnessed in 2020 but with 2021, there are many more expectations such as payment methods will turn more better and the usage of AI will also increase. It is expected that in the upcoming year new innovations will come into picture. In this blog, let’s know the experts’ predictions for the upcoming year.
Ecommerce Trends Predictions in 2021
1. Rise of Mobile Applications
The usage of mobile applications have increased rapidly, which has led to the massive rise in the E-commerce mobile applications. Customers from all over the world prefer to purchase products by using their mobile devices and tablets. Smartphone approach is the foremost choice for the users to shop and visit different E-stores.
As per the Statista, In 2020, the number of mobile users worldwide stood at 6.95 billion, with forecasts suggesting this is likely to rise to 7.1 billion by 2021. In 2024, the number of mobile users worldwide is projected to reach 7.41 billion.
As per the experts, it is expected that the mobile applications will turn as an important part of the online businesses and by launching the enrich apps, it will help to grow services as ever before.
2. E-Commerce Delivery Drones
In future, it is expected that drones will turn as a next major part of the E-commerce sector. Now, you must be wondering how drones can correlate with the online sector?
Drones can be considered as flying robots that can be either manually controlled by humans or can also be programmed to fly on their own with automation processing's. In the coming year, it is believed by the experts, that drones will become a predominant part of the delivery process. It will ensure to replace the clerks with drones, and turn the delivery process into more efficient and faster as compared to the traditional sector. Introducing drones will cut off the delivery time and cost.
3) Voice Search
Voice Search has already marked its presence in the industry. Both Siri and Google Assistant are playing vital roles in the voice enabled sector. They are widely used as well as popular in the development process as it helps to enhance user experience as ever before. Apart from this, it also ensures to save time and browsing proceedings of the users. With voice recognition, it increases the user experience and offers a high level of satisfaction to the customers with unique functionality.
Most of the users prefer to directly interact with the voice processing's which makes the experience easier and more accurate.
4) New visuals and audio Content
Now, E-commerce based websites will not be boring. They will be integrated with the advanced features and among them to increase and offer unique user experience, high innovation and interactive visuals will be introduced with simple to understand audio content.
As per the market, we already know how high visual based blogs such as infographics and video content have grabbed the attention of the users. So, it is expected that with the advancement of UI and UX new visuals will be introduced and audio content will be given the high preference in the market. Apart from this, multimedia content will be visualized in the upcoming trends.
5) Payment Methods
In 2020 also, still paying bills only is not highly secure and easy. As compared to traditional processes, now paying bills have turned more easier than ever before. Stripe and PayPal are the best examples and many online platforms have integrated these payment methods into the solutions. There are different methods to pay bills, but the payment needs to be safer and reliable.
In 2021, it can be expected that paying bills will be easier and turn more safer than ever before. New payment methods techniques will be introduced to pay bills for different types of purchasing products.
These are different predictions by the experts which will be witnessed in 2021 in the E-commerce industry. By observing these predictions, it would be not wrong to say that the shopping experience will be transform at high level.